Submit a claim
Start your claim today. With First Insurance, it’s easier than ever to file a claim or track an existing one.
Please complete the form below. to ensure that your claim is processed, please provide the correct information.
- Prompt and timely claim notification by policyholder or beneficiaries with all supporting documents to process the claim. The date of receipt of full documentations shall be construed to be the date of reporting of the claim for the purposes of determining the maximum period for payment of the claim
- Receipt and acknowledgement of claim notification by the insurance company.
- Assessment of claim by the insurance company to ascertain if it’s a valid claim
- Investigation of claim by insurance company. Policyholder has the responsibility to cooperate with the insurer in investigating the claim by providing all relevant information and documents
- Claim payment processing
- Claim decision and authorization
- Claim complain handling
- Filing and archiving of claim documents
We are happy to share
our achievement
Over 4million
claims paid
21.4K
Policies issued
9.9%
Success rate
21K
Happy Customers